General Class FAQ
How long do I have access to the class after purchasing? When do I get access to the class?
You have unlimited access to the course for a minimum of 12 months and you can work fast your own pace for as long as you have access.
Can I view the classes more than once?
Yes! My classes are designed to “work at your own pace” therefore all of the content is available as soon as you purchase and for as long as you need it! You have unlimited access and can view the class as many times as you'd like!
What supplies are required?
A list of recommended supplies are covered in each class. You will need a couple sizes of paint brushes, basic primary colors, canvas or paper, palette and a jar of water!
Approximate cost of supplies necessary?
We always recommend that you work within your own budget. I will show you my recommended supply list that is a mix of student grade and professional supplies and why I chose them for the class. You can decide what to purchase once you’ve watched the supplies lesson. For example student grade paints are fine to get started with and you can always upgrade as you grow your skills and confidence!
Are there any supplies provided?
No, a list of recommended supplies is covered in each class.
Do I need to know how to draw to take this class?
Nope! I will show you how to create a loose sketch to paint.
Can I download the class?
The lessons are viewed via our online portal. Downloading of the class is not available due to internet piracy. We hope you understand this is the only way to protect the class from being resold.
Once I set up my account where do I go to login in the future?
How do I change my password?
Once you have accessed your account using the provided username and password you may change your password by selecting the profile icon in the top right (this looks like the outline of a person) then select settings. Scroll down to the section labeled “Password”, here you enter the current password and then the new password twice. Select “Save” at the bottom right hand corner.
I purchased the class but I haven't received an email to access it. What do I do?
Our customer service team would love to help you! First be sure to check your junk/spam folder, as sometimes the email ends up there. If you still can't find it, please send us an email at [email protected] with the name and email address that you purchased with. If you used PayPal, we received the name and email on the account therefore that is where the login information is sent.
For any questions, send us an email to [email protected]
and we will get back to you!